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Organizational Effectiveness and Benchmarking

The only things that evolve by
themselves in an organization are
disorder, friction, and mal performance.

– Peter F. Drucker

Crystal Point Solutions can help you to determine the barriers to
successful performance within your organization -
The barriers to
your leaders truly leading and being effective.
 

Crystal Point Solutions' assessments enable you to investigate the
issues that you are facing at a deeper level.  We will work with you to
get beyond the "symptoms" to the "root" issues causing sub-optimal
performance - systemically and systematically.  

Crystal Point Solutions offers assessment and benchmarking tools
in the following areas

Business Risk Considerations

Do you have the right capabilities to
deliver on your business?  

Are you maximizing internal and/or
external customer service delivery?

Do decisions stick?  Does change
happen?

Does work flow seamlessly between
business groups?

Is there over-governance or under-
governance?

Are your leaders forward looking or
managing the day-to-day?

Is HR highly administrative or is it
strategic?

Are the "right" people involved in the
processes that drive your organization’s
success?  Do high-performance teams
form to solve specific issues?

Do employees know which activities
are strategic and priority?  Do
employees adhere to the strategy?

Do individuals share best practices and
contribute to innovation?

Organization AchieveSM  (Organizational Performance Diagnostic)

Our Organization AchieveSM diagnostic enables you to
identify the organizational barriers to leadership
effectiveness, execution, and performance, and institute
the necessary systemic changes.  Solutions are based
upon your business situation and the high-value drivers of
success, but may include the reduction of organizational
boundaries to execution, improving work process, and
improved communication of strategy.

Depending on your needs,
Organization AchieveSM may
be tailored to place additional focus on a specific core
issue, and/or to your specific situation and presenting
problem.  

Areas of inquiry may include

Clarity of vision, purpose, and strategies

Effectiveness of organizational structure and
workflow

Leadership communication and information
flow

Decision making and governance processes

Culture, practices and policies alignment

Management of change and adaptability

Rewards and performance management

Validity, visibility, and understanding of the
measures that lead to business performance

Leadership and team effectiveness

The management of knowledge capital

Working and sharing information across
boundaries

Contact us for additional information

HR AchieveSM  (Human Resources Effectiveness Diagnostic)

Our HR AchieveSM diagnostic enables you to determine
the business based effectiveness of Human Resources
and institute improvements.  Solutions are based upon
your specific situation and the indications of the data
collected.  

Areas of inquiry may include

Delivery against customer/client needs

Supporting and delivering against your business
strategy

Execution and efficiency of doing the work

Validity, visibility, and understanding of the
measures that link to business performance

Contact us for additional information

Rapid Results DiagnosticSM

Our Rapid Results DiagnosticSM is a quick way to
determine the risk level and effectiveness of core
organizational and human resource components.  In
essence, this is a slimed down, top line version of
either our
Organization AchieveSM or HR AchieveSM
methodologies.  Driven by our protocol and
methodology, we will work with you in a facilitated
session to uncover a top-line view of overall
functioning.  Areas of concern and particular areas of
strength will be discussed including the development
of initial plans of action.  Depending on your specific
situation, a deeper level of analysis may be
recommended.

Contact us for additional information

Additionally, Crystal Point Solutions offers a change readiness assessment
(Winning ChangeSM) detailed in the Integration and Change Management Section

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